Terms and Conditions



Villa Rental Terms and Conditions
Jamaican Treasures Villas
Published on:  http://www.jamaicantreasures.com/terms-and-conditions/  
 
CONFIRMING YOUR RESERVATION
To confirm your reservation, please sign this Villa Rental Agreement where indicated, and return with your deposit to Caribbean Treasures LLC (With Brands of Jamaican Treasures and Bahamian Treasures). By submitting the rental deposit, the Party Leader is stating that all persons have accepted these Terms and Conditions of this Rental Agreement. The Party Leader will be responsible for the full cost of the accommodation and other services contracted.

DEPOSIT
All dollar amounts are US dollars and should be paid in US dollars. A deposit of 25% of the total rental fee is payable to confirm the reservation. Christmas, New Years and Thanksgiving bookings require 50% deposit. The deposit is due immediately to confirm and block the dates off the calendar for your reservation. Your reservation is only confirmed once we have received payment and a signed villa Rental Agreement. If paying by credit card payment and even if completing an online booking, your reservation is still only confirmed once we have received a signed credit card authorization and photo ID of the credit card holder to show proof that the credit card is present and belongs to the Villa Leader who is paying by credit card. We need this as a requirement to prove the credit card being used is not stolen or used as credit card fraud. If clients are unable to provide this documentation, your reservations may be cancelled automatically. These documents can be sent to Caribbean Treasures over a secure PCI compliant method. Our payment collections for Caribbean Treasures is Paradise Treasures Services LLC.

FINAL PAYMENT
Final and total payment on this invoice must reach Caribbean Treasures LLC (With Brands of Jamaican Treasures and Bahamian Treasures) not later than 60 days prior to commencement of the rental period. For holiday periods (Thanksgiving, Christmas, New Year and Easter) we require final payment 90 days prior to commencement of the rental period. Any failure to pay the final balance on the due date risks the cancellation of your reservation with loss of any deposits forfeited.

CANCELLATION POLICY
• Jamaican Treasures must receive notice of any villa cancellation in writing by fax or email and we will present your case for cancellation to the villa owner for consideration.
A cancellation fee of 20% of the deposit paid will be charged on all cancellations occurring more than 90 days prior to arrival date. For Christmas and New year bookings this is more than 120 days prior to arrival date.
Note: We have a collection of over 300 villas in Jamaica and some property owners may apply policies different to the above to which we are obliged and overrides the above general Cancellation Policy.
• In Low Season (April 15-December 14), cancellation less than 90 days prior to scheduled arrival date will result in forfeiture of all funds paid. In High Season (December 15 – April 16), cancellation less than 120 days prior to scheduled arrival will result in forfeiture of all funds paid.
• There will be no refunds granted for no shows, late arrivals or premature departures, reduction in number of persons in your group. Subletting to another party is not permitted. Please send your payments in on time to avoid cancellation of your reservation.
Note: We have a collection of over 300 villas in Jamaica and some property owners may apply policies different to the above to which we are obliged and overrides the above general Cancellation Policy.
** All Silver Sands properties – deposit payments are non- refundable. If the villa is re-booked for the same dates, then a refund of the monies deposited can be offered less a 20% cancellation fee.
** Stone Harbour Villa – deposits payments are nonrefundable.
** Please check with us on Cancellation policies for your particular villa if you are unsure.
** If a party must cancel due to emergency, we will make every effort to negotiate with the owner to re-book guests within one year of the original date of arrival. The owner however is not obligated to honor this policy and will be treated on a case by case basis.
** There will be no refunds granted for no shows, late arrivals or premature departures, or reduction in the number of persons in your group. Subletting to another party is not permitted. Unpredictable circumstances may force you to change your villa vacation travel
plans. We strongly recommend that all our clients take out insurance protection against medical, trip cancellation, and other expenses that include an adequate degree of personal and public liability.

Insurance suggestions:
• http://www.travelinsurance.com
• http://www.travelguard.com
• https://www.travelinsured.com
• http://www.allianz-global-assistance.com

Cancellation Policies for Tryall Villas
Cancellation over 30 days (Summer), 60 days (Winter) prior to arrival, will result in a full refund, within 7 & 30 days. For Summer, cancellations between 8 & 29 days prior to arrival will result in a 25% cancellation fee, and cancellations within 7 days prior to arrival are non-refundable. For Winter, cancellations between 30 & 60 days will result in a 50% cancellation fee, and cancellations within 29 days prior to arrival are non-refundable.
Cancellations for Christmas/New Years are required prior to October 1st for full refund. We recommend that our guests take out trip insurance against the possibility of cancellation.

CHANGES AND REFUNDS
Caribbean Treasures LLC (With Brands of Jamaican Treasures and Bahamian Treasures) will make every effort to assist you if you need to amend your booking. All amendments must be made in writing and in the name of the signatory on the Booking Form and are subject to a US$100 administrative charge. The administrative charge is not refundable if you subsequently have to cancel your booking. The requested amendment may be taken as a cancellation or re-booking, in which case the normal cancellation charges detailed in the Cancellation Policy shall apply depending on the conditions applied by the particular villa being cancelled. There will be no refunds granted for late arrivals or premature departures. In all cases, we highly recommend you take out Trip Insurance/ Cancellation Insurance for all parts of your vacation/holiday for circumstances unforeseen.

MAXIMUM OCCUPANCY
Only the persons named in the Booking Form are entitled to stay at the villa without prior arrangement. We ask that clients respect the stated maximum occupancy as these villas are provided based upon specific agreements. If the occupancy has been breached once on island, you will be liable for extra persons charges determined by the individual homeowners. This fee has to be paid immediately while at the villa or else the guests going over occupancy will have to depart immediately. We rent to family groups and responsible adults only. Absolutely no house parties or functions such as weddings are allowed without advanced written permission. Exceptions are made only for infants less than 1 (one) years old if sleeping in a baby crib and not occupying one of the villa’s beds. They are not included in the villa’s total headcount. If the villa is booked with a reduced number of bedrooms at a reduced price, the bedrooms which are not included in the booking will remain locked.

RATES DO NOT INCLUDE
Homes are provided on an a-la-carte basis and most incidental personal services are not included in the rates quoted. Not included are long distance phone, damage deposit, extra pool/spa service, extra yard maintenance, personal laundry, extra housekeeping other than noted, food or beverages, lodging cancellation protection, airport greeting, transfers, transportation, auto rental, rental bedding, child care supplies and child-proofing services, sight-seeing tours, activities, baggage handling at airport or at villa, sports and water recreation supplies, replenishment of paper and soap products other than initial supply and any other items or services not specifically listed as included.

CANCELLATION AND TRIP INSURANCE
Circumstances which are unpredictable may force you to change your villa vacation travel plans. We strongly recommend that all our clients take out insurance protection against medical, trip cancellation and other expenses which include an adequate degree of personal and public liability.
www.worldtravelcenter.com or www.travelguard.com If you do not take out Cancellation/Trip Insurance, the Villa Owner nor Jamaican Treasures is liable to find alternative solutions for you to capture loss rental monies or future stay dates. Insurance companies are in the business of compensating you in the case of loss. You must look at this option before it is too late.

DAMAGE DEPOSIT
Various villas require a damage deposit of $500 prior to time of arrival. (Some villas have higher damage deposits.) This deposit is used in the unlikely event of breakage, damage, missing items, additional cleaning of villas left abnormally dirty, long-distance calls charged to the villa’s telephone, etc. All normal utilities (except for long-distance phone calls or careless or extremely excessive use of your villa’s water supply) are included in your rental price.

You hereby agree to pay Caribbean Treasures LLC (With Brands of Jamaican Treasures and Bahamian Treasures) on behalf of the owner of your villa, the cleaning or replacement costs for all damages to personal property which may occur as a result of your occupancy, excluding normal wear and tear. You as the Guest agree to take all reasonable steps to ensure that your family and other guests in your party adhere to the rules and regulations affecting your villa. Removing any items from the villa is prohibited. If there is no damage reported, your damage deposit will be returned promptly once you have returned home.

COMPLAINTS and MAINTENANCE
Caribbean Treasures LLC (With Brands of Jamaican Treasures and Bahamian Treasures) shall make every effort to keep all villas and their inventories in good working order. If there is a maintenance problem, the villa owner will strive to repair the problem as soon as possible after being notified. We have visited the properties and the descriptions stated on the website are accurate and in good faith. We decline all responsibility for any modifications made by owners without our knowledge or without advising us of such modifications. No refund or rate adjustment shall be made for unforeseen mechanical failures such as the supply of electricity, internet services, telephone service, water, pool filtration systems, hot tubs, air-conditioning, television or cable service, appliances etc and any other third-party vendors. However, we or the owners or the owner’s representative will make every effort to solve problems of this nature immediately if notified. It is the guest’s obligation to report any problems or damage to their villa immediately to us.

RESPONSIBILITY STATEMENT
Caribbean Treasures LLC (With Brands of Jamaican Treasures and Bahamian Treasures) acts hereunder as an agent for accommodation. It maintains no control nor assumes responsibility or liability over the equipment, facilities, operations, agents or employees of the owner of the accommodation, property loss, damage or injury to any person occupying or visiting the property arising out of personal injuries, accident or death or otherwise resulting directly or indirectly from acts of God, loss or changed itinerary resulting from any acts or omission of the owner of the accommodation, his employees or agents, or any other party not under the direct employment and control of Caribbean Treasures LLC (With Brands of Jamaican Treasures and Bahamian Treasures), dangers incident to the sea, fire, breakdown of machinery, equipment, acts of the Government or other authorities, de jure or de facto, wars whether declared or not, hostilities, civil disturbances, strikes, riots, thefts, pilferage, epidemics, quarantines, customs regulations, delays or cancellation or changes in itinerary or schedule, or from acts or omissions of any kind or in any way related to the accommodation or transportation offered herein or due to any other cause beyond the control of Caribbean Treasures LLC (With Brands of Jamaican Treasures and Bahamian Treasures). In the event of any dispute, this rental agreement is subject to the laws the Cayman Islands.

GUEST’S RESPONSIBILITIES
It is the responsibility of the guests to take good care of the property, its contents, including, but not limited, to soft furnishings, furniture, linens, towels, gardens, plants, crockery, cutlery, CD’s, stereos, books, glassware, decorations and ornaments. Any damage caused by you and members of your party will be recovered by the Damage Deposit.

Only those persons named in the Booking Form are entitled to stay at the villa without prior arrangement. If the villa is booked on a reduced-price rate, which includes the use of a limited number of the available bedrooms, the bedrooms which are not included in the booking will remain locked/closed and unused. The number of persons staying at the property must not exceed the number of sleeping places indicated in the rate advertised in this website, except in the case of infants under 1 years old. The villa guests must not create unreasonable disturbance to neighbors, particularly during the hours between midnight and 7am. In the event of unreasonable behavior by you or members of your party, you may be asked, at the discretion of the Owner, to vacate the villa without refund of monies paid. You are prohibited from organizing and holding any major party events at your villa beyond normal entertaining unless prior written permission from Caribbean Treasures LLC (With Brands of Jamaican Treasures and Bahamian Treasures) has been obtained. It is the responsibility of the villa guests not to leave any items of value lying around at the villa. Please check all rooms before departing the villa.

PASSPORTS, VISAS AND HEALTH REQUIREMENTS
It is your responsibility to ensure that you are in possession of all necessary travel and health documents (including Passports and Visas (where applicable) before departure. You must pay all cost incurred in obtaining such documentation.

ACCEPTANCE OF THE TERMS AND CONDITIONS
Your sending payment in response to this invoice constitutes your acceptance and agreement to these terms, conditions, limitation and restrictions as printed above. In addition, each guest on the booking form accepts the terms and conditions contained herein. If you have any problems or questions with any of the preceding, please be sure to email or phone us before you send us your rental deposit monies.

NAME OF VILLA PARTY LEADER ____________________________________
TODAY’S DATE: ________________________________________________
VILLA NAME : _________________________________________________
DATE OF ARRIVAL: _____________________________________________
DATE OF DEPARTURE:____________________________________________
NUMBER OF GUESTS:____________________________________________
SIGNED AND ACKNOWLEDGED BY VILLA LEADER: ____________________________________________

PLEASE SIGN AND FAX ALL FOUR PAGES TO: FAX: 1-954-666-6315
If you have any questions, please contact:
JAMAICAN TREASURES/CARIBBEAN TREASURES/BAHAMIAN TREASURES
TEL: 1-305-767-2596
Jamaican Treasures is a division of Caribbean Treasures