Cancellation policy & COVID-19 Updates
[Updated November 8, 2020] – This page will be updated to share information on COVID-19 protocols and entry requirements for Jamaica, cancellation policies & new cleaning procedures.
COVID-19 Cases in :
Jamaica on November 8, 2020, has reported 50 Cases on that day.
COVID-19 Test Requirements
NOTE: The information on this page applies only to residents of the United States of America (USA), Brazil, Dominican Republic, Mexico or Panama.
All residents of USA, Brazil, Dominican Republic, Mexico or Panama who are 12 years of age or over, are required to obtain a negative COVID-19 PCR or Antigen test result before travel to Jamaica. The test must be authorized by the United States Food and Drug Administration (FDA) under an Emergency Use Authorization (EUA) or meet the standards of the World Health Organization (WHO), and must be performed by a College of American Pathologists (CAP) accredited, Clinical Laboratory Improvement Amendments (CLIA) registered or ISO 15189 certified laboratory. The date of the sample collection must be less than 10 days before the date of travel. The negative test result must be presented to the airline representative in order to complete the check in for a flight.
Accepted Test Types
Test Validity Period
The date of the sample collection must be less than 10 days from the date of travel to Jamaica
Example: For a travel date of October 20, the earliest the test sample may be collected is October 11.
To determine your earliest test date, use the Test Date Calculator.
The test must be conducted by a medical laboratory with either of the following credentials:
Test Result Sheet Requirements
Ideally, the test result sheet should display the following information:
Flexible cancellation policies. Each policy varies from villa to villa so please discuss with Lisa on your particular villa:
*** EXCEPTION TO OUR STANDARD CANCELLATION POLICY ***
If you have reservations with us and you need to discuss making adjustments or changes, please email us at email@example.com.
Our updated COVID-19 Cleaning Guidelines are explained on this page: